Collaboration & control · Cirquolus

Real-Time Ticket Tracking

Give every request a place and a next step.

Live ticket status, transparent workflows and instant notifications from submission to resolution.

Book a tailored demoExplore the workflow

Start with one module · Connect more when needed · Multiple companies & branches

Connected Helpdesk & ticketing capabilities

Real-Time Ticket Tracking in your wider workflow

Real-Time Ticket Tracking sits within Helpdesk & ticketing. Explore the capabilities around it and choose the combination your team needs.

01

Active support queue

02

Request follow-up

03

Triage context

Fit the system to the operation

One company. Many companies.
One branch. A whole network.

Choose this solution on its own or alongside other modules. Configure companies, branches, product catalogs and permissions around your operation. Confirm the exact workflow and rollout scope with our team.

Explore company & branch management

Connected when you need it

Build the next part of your workflow.

Helpdesk & ticketing

Manage public and internal support requests through ticket submission, triage and active queues. Help teams follow issues without losing them in separate conversations.

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Warranty & repairs

Manage warranty claims, repairs, replacements, parts requisitions and depot work. Keep after-sales records connected to the wider sales and stock workflow.

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Employee self-service

Give employees a place to view payslips, attendance and schedules, request leave and overtime, and access assigned assets, files, KPI tasks and support.

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Team chat

Coordinate internal conversations through team chat, groups and monitoring. Use collaboration alongside helpdesk requests, tasks and business operations.

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Before you decide

Real-Time Ticket Tracking questions

How can I start with Real-Time Ticket Tracking?

This capability is part of Helpdesk & ticketing. Start with that application and choose the workflows your team needs. We will confirm configuration and scope during discovery.

Can it support multiple companies and branches?

Cirquolus supports company and branch structures, product catalogs and page permissions. We will map your companies, locations, teams and module access to the workflows you need.

What can I see in a Real-Time Ticket Tracking demo?

We will walk through active support queue and request follow-up, then discuss your current process, data and connected modules.

How are pricing and implementation determined?

Request a proposal based on your modules, companies, branches, users, data migration and training needs. The team will confirm the rollout scope and timeline before implementation.

See Real-Time Ticket Tracking in your business.

Bring your current workflow, companies, branches and priorities. We will help you plan the right starting point.

Request a tailored demoCall +63 915 945 4646