Sales & customers · Cirquolus
Social media management & customer engagement CRM
Bring your pages and conversations into the business workflow.
Manage connected social media pages and accounts from Cirquolus CRM. Coordinate posts, review inbox messages and comments, reply on supported channels and assign conversations to employees so each inquiry has an owner and a next step.
Start with one module · Connect more when needed · Multiple companies & branches
Connected CRM, engagement & marketing capabilities
Social media engagement in your wider workflow
Social media engagement sits within CRM, engagement & marketing. Explore the capabilities around it and choose the combination your team needs.
Social publishing, scheduled posts and engagement views
Inbox messages, comments and replies on supported channels
Assign conversations to employees by branch or department
Conversation statuses, due dates, remarks and attachments
Link conversations to customer accounts and leads
Engagement with accountability
A message should become
a conversation someone owns.
Bring your connected social pages into CRM, respond to messages and comments on supported channels, and assign conversations to employees. Keep the status, due date and customer or lead context with the handoff. Use SMS and email to continue outreach to customers, suppliers and other business contacts.
Channel features vary by platform, account permissions and connection setup. SMS and email require configured sending services. We will confirm the channels, recipients and sending scope for your rollout during the demo.
Fit the system to the operation
One company. Many companies.
One branch. A whole network.
Choose this solution on its own or alongside other modules. Configure companies, branches, product catalogs and permissions around your operation. Confirm the exact workflow and rollout scope with our team.
Explore company & branch managementConnected when you need it
Build the next part of your workflow.
CRM, engagement & marketing
Manage connected social media pages, reply to messages and assign conversations to employees. Send SMS and email to customers, suppliers and business contacts. Keep engagement connected to customer accounts, leads, sales pipelines, campaigns and follow-up.
Explore this solutionSMS & email communications
Send SMS and email to customers, suppliers and other business contacts through Cirquolus CRM communication workflows. Organize campaigns and recipients, personalize messages and review communication history alongside customer and sales activity.
Explore this solutionMarketing Campaign Management
Coordinate campaigns, promotions, social engagement, SMS and email outreach within Cirquolus CRM, with customer records and follow-up.
Explore this solutionSales Pipeline & Forecasting Software
Turn opportunities into predictable revenue with stage-based tracking, weighted forecasts and real-time sales performance.
Explore this solutionBefore you decide
Social media engagement questions
How can I start with Social media engagement?
This capability is part of CRM, engagement & marketing. Start with that application and choose the workflows your team needs. We will confirm configuration and scope during discovery.
Can it support multiple companies and branches?
Cirquolus supports company and branch structures, product catalogs and page permissions. We will map your companies, locations, teams and module access to the workflows you need.
What can I see in a Social media engagement demo?
We will walk through connected social media pages and account management and social publishing, scheduled posts and engagement views, then discuss your current process, data and connected modules.
How are pricing and implementation determined?
Request a proposal based on your modules, companies, branches, users, data migration and training needs. The team will confirm the rollout scope and timeline before implementation.
See Social media engagement in your business.
Bring your current workflow, companies, branches and priorities. We will help you plan the right starting point.
Request a tailored demoCall +63 915 945 4646